Yes, please choose the tracking option at checkout. If you did this and have not received your tracking number, please get in touch on aski@malihaabidi.com
We aim to dispatch all goods that are in stock within 5-7 working days from the order date.
You can reach out to Maliha’s manager at aski@malihaabidi.com or you can also reach out to Maliha’s team at WME agency at malihateam@WMEAgency.com
You can reach out to Maliha’s manager at aski@malihaabidi.com or you can also reach out to Maliha’s team at WME agency at malihateam@WMEAgency.com
For any commissions by a company, organization or brand please reach out to Aski, Maliha’s manager : aski@malihaabidi.com or you can also reach out to Maliha’s team at WME agency : malihateam@WMEAgency.com
Maliha is not accepting any personal projects or commissions.
We aim to dispatch all goods that are in stock within 5-7 working days from the order date. Where applicable the customer is responsible for any duty and taxes that may occur. If the item is returned back to us it is the customers responsibility to pay for the redelivery. For international orders, customers are responsible for all customs charges. Please note that once your order is posted, it is your responsibility to get in touch with the carrier if your product needs to be redelivered to you.
We are unable to offer refunds or accept any returns. If you are unsure about any products please email at maliha@malihaabidi.com and we’ll be happy to answer any questions.
When placing an order, please make sure your shipping address is correct. We’re unable to accept responsibility for orders lost in transit, returned due to an incorrect address or packages that go unclaimed. If the postal service is unreliable in your country it is strongly recommended to pick ‘Tracked’ as your shipping option.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
All items are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available. All prices are quoted in U.S Dollars. The total cost of your order is the price of the products ordered plus delivery.
International orders may be subject to the relevant import taxes and customs duties and fees of the destination country.
Items to be delivered within the UK will be sent primarily by Royal Mail using their Special Delivery service. For items sent internationally these may either be sent through the Royal Mail Special Delivery service or another suitable post carrier. Once your items are placed by us with the relevant post carrier, we are no longer liable for those items and in the event that they are late, lost or stolen, it is with the relevant post carrier that any liability for late, lost or stolen items will lie.
This Privacy Policy describes how www.malihaabidi.com/shop (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose: shared with our processor.
Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number).
Purpose of collection: to provide products or services to you to fulfil our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Source of collection: collected from you.
Disclosure for a business purpose: shared with our processor.
Examples of Personal Information collected:
Purpose of collection: to provide customer support.
Source of collection: collected from you.
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example: We use Google Analytics to help us understand how our customers use the Site.
We use your personal Information to provide our services to you, which includes offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:
The performance of the contract between you and the Site;
Compliance with our legal obligations;
To protect your vital interests;
To perform a task carried out in the public interest;
For our legitimate interests, which do not override your fundamental rights and freedoms.
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.
We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.
Our processor uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.
Services that include elements of automated decision-making include:
Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days.
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
These terms and conditions form the basis on which you can visit us and our website. Please read them carefully as they contain important information.
This site is owned by Maliha’s Art Limited. If you have any queries about these terms and conditions or if you wish to complain about our service, then it will be dealt with promptly via maliha@malihaabidi.com. We always welcome feedback from our customers and community as it enables us to improve our service.
We have taken care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at the time of publishing and that all goods have been described accurately. However, orders will only be processed if there are no material errors in the description of the goods or their prices as advertised on this website. Any weights, dimensions and capacities given about the goods are approximate only.
You cannot cancel your contract if the goods you have ordered are bespoke (i.e. made to order).
Cancellation by us
We reserve the right not to process your order if:
We have insufficient stock to deliver the goods you have ordered;
We do not deliver to your area; or
One or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.
If we do not process your order for the above reasons, we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit/debit card as soon as possible, but in any event within 14 days.
We reserve the right to change these terms and conditions from time to time and you should look through them as often as possible.
